General CBD Questions
What is CBD and how does it work?
CBD (short for cannabidiol) is a naturally occurring compound found in the hemp plant. It interacts with your body’s endocannabinoid system, which helps regulate pain, sleep, immune response, mood, and more.
Will CBD get me high?
Nope! CBD is non-psychoactive. Some of our full spectrum products contain trace THC (under 0.3%) to boost effectiveness. We also carry higher-THC items that are psychoactive, so please read listings carefully.
How long does it take for CBD to work?
Tinctures may kick in within 15–45 minutes, edibles can take 30–90 minutes, and topicals are best for targeted relief. Consistent use is key for chronic concerns.
Will CBD show up on a drug test?
CBD itself doesn’t trigger positive drug tests, but full spectrum products with trace THC might. Choose THC-free options if you’re concerned.
Is CBD legal?
Yes—CBD from hemp with less than 0.3% THC is federally legal in the U.S. under the 2018 Farm Bill. Some states may have additional restrictions.
Can I take CBD with my medication?
CBD can interact with some medications, especially those processed by the liver. Always talk with your healthcare provider before using CBD with prescriptions.
Is CBD safe for kids?
Many parents use CBD under pediatric guidance, especially for sleep, anxiety, or seizures. Always start low and consult your pediatrician.
How much CBD should I take?
Everyone’s needs are different. Start low, increase gradually, and reference our CBD Dosage Guide for tips.
CBD for Pets
Can I give CBD to pets?
Yes! Dogs, cats, and even small animals like rabbits can safely use CBD. We make an unflavored Pet CBD Oil specifically for them using only Full Spectrum CBD and organic MCT oil.
How much CBD should I give my pet?
That depends on their size and health needs. See our Pet CBD Guide for detailed recommendations.
Is it safe to give CBD to older pets or those on medication?
In most cases, yes—but always start slow and consult your vet, especially if your pet is on prescription meds or has health concerns.
Product Use & Tips
How do I use a CBD roller?
Roll onto pulse points like temples, wrists, or the back of your neck. Each roller is infused with CBD and essential oils to target specific needs. See our full Roller Guide
How should I store my CBD products?
Keep them in a cool, dark place—like a cabinet or pantry. Some oils may be refrigerated to prolong freshness.
Do your products expire?
Most are best within 12–18 months. Natural separation may occur—just shake or stir as needed.
Do your products contain allergens like soy, gluten, or dairy?
Most of our products are free from common allergens, but always check the ingredient list. We clearly label any items that contain potential allergens like coconut, soy, or essential oils.
Are your products vegan and cruelty-free?
Many are! All our CBD oils, rollers, and most skincare items are vegan. Any product that contains tallow, beeswax, or dairy will be clearly labeled. We never test on animals.
Ordering & Shipping
Where do you ship from?
All orders ship directly from our farm and workshop in Southwest Michigan.
How quickly will my order ship?
We ship daily Monday through Friday! Orders typically arrive in 3–5 business days. You’ll receive tracking information when your order ships.
Do you offer free shipping?
Free USPS Ground shipping is available on qualifying U.S. orders with a merchandise subtotal of $75 or more after discounts.
How much is shipping?
USPS Ground is $6.25 for qualifying U.S. orders below $75 in merchandise after discounts, and free at $75 or more. USPS Priority is available for $12.50, including on orders that qualify for free Ground shipping. UPS Ground is available for $13.25 in the contiguous 48 states and Washington, DC. Available services and the final total are shown at checkout.
What if something’s wrong with my order?
We’re here to fix it! Email hello@humblecollectivecbd.com and we’ll make it right. See our Shipping & Returns Policy.
Payment & Sezzle
What payment methods do you accept?
We accept credit and debit cards from Visa, Mastercard, Discover, American Express & more. If you’re having trouble checking out, please reach out to us at hello@humblecollectivecbd.com.
What is Sezzle and how does it work?
Sezzle lets you split your order into 4 interest-free payments over 6 weeks. It’s easy to use and available on all orders. Learn how Sezzle works.
Is Sezzle available on everything?
Yes! You’ll see it as an option at checkout—just sign in or create a Sezzle account.
Quality & Lab Testing
Are your products lab tested?
Yes—every product is third-party tested for cannabinoid content and purity. Lab results (COAs) are available for all products.
Where do your ingredients come from?
We grow our own organic hemp on our Michigan farm using living soil and sustainable methods. All other ingredients are sourced from high-integrity, organic suppliers. See more about our farm here or visit our Ingredient Sourcing page.
Wholesale & Community
Do you offer wholesale or practitioner accounts?
Yes! We love partnering with small businesses and holistic practitioners. Apply here.
I’m overwhelmed—can someone help me choose?
Definitely. Whether you’re new or just unsure, we’re happy to make personalized suggestions. Message us on Facebook or email hello@humblecollectivecbd.com. (Start with our Dosage Guide)
Do you offer any financial assistance?
Yes, we do! We offer assistance to veterans, low income, people on disability, and individuals recovering from addiction. Learn more here.
How can I connect with the community?
Join our private Facebook group, The Humble Collective VIP Group, where you can ask questions, get advice, and hear real stories from people on a similar path.
